Data Network Administration
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Complete Service Catalog
Every service lane Elite-Tek offers, organized for customers, admin monitoring, Aria routing, and future portal/app access.
Services
These services can be managed from the Service Admin Center and routed to the right department email.
AI receptionist, AI phone, lead capture, appointment request handling, dispatch alerts, transcripts, email approval, and managed office automation with human approval gates.
Starting point: $199/year or $19/mo + usage
Approval-gated AI administration for small businesses: calls, emails, follow-ups, reports, upsells, service routing, and owner alerts.
Starting point: $99/mo to $999+/mo
Small business IT support with tickets, device inventory, network health checks, support reports, remote workflows, and monthly maintenance planning.
Starting point: Custom monthly plan
Security posture review, DNS/domain protection, Cloudflare/WAF setup, router/firewall review, alert workflows, and incident intake planning.
Starting point: Assessment required
Camera planning, installation, PoE/NVR setup, remote viewing, retention review, offline troubleshooting, and camera maintenance.
Starting point: Quote required
Structured cabling, Wi-Fi coverage, router/switch installs, patch panels, rack cleanup, speed testing, and documentation.
Starting point: Quote required
Starlink site survey, obstruction check, mount planning, weather-safe routing, router/mesh setup, speed testing, and handoff notes.
Starting point: Quote required
TV mounting, wire concealment, soundbar/eARC setup, streaming devices, projector/conference room setup, and customer walkthrough.
Starting point: Quote required
Troubleshooting and setup for TVs, computers, printers, smart devices, Wi-Fi, apps, streaming, and connected home technology.
Starting point: Service call / quote
Client phone app and portal experience for services, tickets, equipment vault, invoices, reports, support, approvals, and upgrades.
Starting point: Included / add-on
Customer and technician troubleshooting portal with ticket creation, routing, urgency detection, status updates, and admin review.
Starting point: Included / add-on
Aria reads/classifies emails, drafts replies, alerts the owner, and waits for approval before sending customer-facing responses.
Starting point: Backend required