Customer Support
Troubleshoot internet, Wi-Fi, cameras, Starlink, TV/AV, computers, printers, smart home, and VoiceOps issues.
- Create ticket
- Upload photos later
- Route department
Support Paths
Support Paths
Technician Support
Help with job details, customer unavailable, install difficulties, equipment, photos, closeout, safety, and dispatch.
- Tech notes
- Urgent escalation
- Dispatch routing
Support Dashboard
Admin dashboard for tickets, status, urgency, and follow-up.
- Admin key required in production
- Backend required